Shipping policy

FREE WORLDWIDE SHIPPING

Every order ships free, worldwide. No minimums, no surprises at checkout.

PROCESSING TIME

Orders are processed and dispatched within 1–3 business days. Orders placed on weekends or public holidays are processed on the next business day.

DELIVERY TIMES

Australia: 5–10 business days (Free Standard Shipping)
International: 10–20 business days (Free International Shipping)

Delivery times are estimates from the date of dispatch and can vary with customs processing and local carriers.

TRACKING YOUR ORDER

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

CUSTOMS & DUTIES

For international orders, customs duties and taxes may apply upon delivery. These charges are set by your local customs authority and are the responsibility of the recipient.

QUESTIONS

If you have any questions about shipping, contact us at support@ruffmile.com.